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Customer Services

Shipping Policy

Gator Grip offers shipping through FedEx and USPS to all Contiguous US. All ground deliveries are only $8.00 within the Contiguous US. No International orders will be accepted due to the high cost of shipping and handling fees. It is our intent to work with all customers and fill the order if possible.

Shipping to and from Gator Grip, Inc. is at the customer's expense and varies according to weight, size, shipping type and location.

Returns & Exchanges:

Gator Grip, Inc. is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact us to receive instructions on returning your purchase. The following conditions apply:

  • Shipping is non-refundable*
  • A Restocking Fee applies if the item being returned is not repacked properly or has excess wear.

*Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund

Ordering

Immediately upon completing an online order, you will receive an email confirmation of your order. Once shipped, you will also receive an email showing your delivery confirmation or tracking number and the exact shipping date. Be sure to provide us with an accurate email address so you can receive these notifications.

Customer Payments:

Gator Grip, INC. accepts all major credit cards. A phone or fax order may be made with a personal check, but orders will not be shipped until the payment has cleared. All returned checks will be subject to a return check service charge of $30.00 or maximum permitted by law.

We make shopping easy by
using Amazon Payment!

Why should I sign in with my Amazon Account on Gator Grip?

You will have one less password to remember when you use your existing Amazon user name and password to sign in to a third-party site using Login with Amazon. We will also sign you into Amazon Payments so that you can access your payment and shipping information to securely complete a purchase. If you do not have an Amazon Payments account, we will create one for you using the information we have from your Amazon account.

Updating Account Information

Once you have registered on our website through Amazon, your billing and shipping information is available to view and edit once you login here. You may also see your order history, and quickly create a new order from previous orders. If you do not remember your login information, you may request that the information be emailed to you from the shopping cart.

Customer Privacy:

All information obtained by Gator Grip, Inc. during the order process will be used exclusively to fulfill Internet, phone and fax orders. Email addresses will be used to verify order information, order confirmation, and/or back order responses. Email addresses may also be used by Gator Grip, Inc. to facilitate merchandise specials and product promotion


All policies are subject to change without prior notice and input from customers is greatly appreciated.